Ivanna:

• flexibility and speed in decision-making by the customer;
• prepared and clean data for migration to the system;
• a certain circle of persons on the side of the customer, interested in the project;
• It is determined who will make strategic decisions and be responsible for current organizational issues (project curator, as well as the manager or responsible person on behalf of the customer);
• the functional areas that will be involved in the project process are outlined;
• consultants in functional areas are assigned.

Iryna:

• determine the need and purpose of ERP implementation;
• identify the customer and owner of business processes;
• create the best project team;
• design the architecture of the future ERP;
• synchronize all business processes of the company with ERP;
• develop a detailed roadmap for the implementation of each business process with clear deadlines;
• strictly follow the implementation algorithm: analysis and approval of the business process → IT development and testing → training employees to use the system → implementation and launch;
• don’t forget about KPIs for implementation team members and rewards.

Serhiy:

• commitment and interest of top management in changes;
• choosing the right business model;
• building the right organizational structure;
• process standardization;
• migration of historical data;
• personnel training;
• permanent consulting support;
• implementation assistance.

Natalia:

• all critical processes are implemented in ERP;
• data is updated in real time;
• management uses ERP and receives from it a significant part of the information for decision-making;
• there are people who understand how everything works;
• there is sufficient documentation to train new staff;
• it’s not super-confusing and doesn’t complicate processes;
• there is support and a development plan.